Question

DVR8-5580 setup and software

  • 11 July 2019
  • 1 reply
  • 259 views

Recently purchased this DVR8-5580 and 8 cameras and have setup unit. All seems to work ok but having issues with Homesafe view on Win10. Have downloaded manual for the 5580 and Homesafe view program ( some screens aren't present in my setup ). Various features don't seem to work when trying to access thru Homesafe such as:Display Menu
  • Unable to setup Motion: crashes program
  • PIR Detection: states channel doesn't support PIR setup
Alarm Menu
  • Motion crashes program
  • PIR: multiple cameras ticked to record when motion detected wont record other channels
Device menu
Cloud storage: enabled and only able to upload channel 1 , no other option for other cameras

There is multiple programs for Swann devices and little confusing on what should go with what. So wondering is the list below right for my device or needs updating / changing? Any help / advice on above issues would also be appreciated. Cheers Andy😁

Homesafe View v1.4.06 (Win 10)

Homesafe app for IOS and Android

DVR8-5580 software: V8.1.0-20190605


1 reply

Userlevel 1
hi, I also have the exact same issues & posted a question to Swann support a few backs back with no reply! They need to quickly release a new HomeSafe View for W10 version that matches the new 8.1 sw.

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