Help with fixing the time please

  • 19 August 2019
  • 1 reply

Hi, I’m new to this. Had cameras put in my property. I’ve downloaded the app and it’s working great except for the time code on it. It’s out by 8 hours.
It was set up as the right time but is now out.
How do I change time? Can I do it through the app

thansk so much

1 reply

Userlevel 2
Hi @Belindabb,

Welcome to the community!

To better assist you with this, may I know the model number of your unit?

The model number is usually located on the Swann sticker on the based of the unit. It can also be found on the top of the packaging box. It commonly start with "SW", SR', 'CO', DVR' or 'NVR'.